Why lease from Plex Property Management?

Plex Property Management takes pride in each of its properties. All properties are required to pass a multi-point quality assurance inspection prior to your move in. Each home is then professionally managed and serviced by our local staff of trained professionals and licensed contractors, thus, giving you the home you desire in the peace of mind you deserve.

How do I submit a maintenance request?

Through our convenient maintenance portal. The easiest way to get there is on our mobile friendly portal where you login to pay rent each month.

What counts as an emergency maintenance issue?

One that is dangerous, hazardous, or could cause damage to the property or your personal well-being without immediate attention, such as no water or power, flooding or a broken pipe, and no heat when the outside temperature is below 50 degrees.

Do I have to be home for a maintenance visit?

Someone over the age of 18 must be present for the entire duration of the appointment.

Why do I need to change my air filter?

Changing your air filter every three months removes harmful toxins from the air and helps lower your energy bill up to 15%.

Why is air filter delivery required in my lease?

Replacing your HVAC’s air filter every three months keeps the system functioning properly and is simply too important to leave to chance. Our partnership with Second Nature protects both you and your home.

What are my renters insurance coverage requirements?

You are required to carry an active personal liability policy that includes a minimum of $100,000 in liability coverage – and $100,000 for dog bite liability insurance, if applicable – in accordance with your lease, from an insurance carrier with an AM Best rating of A-VII or better. Liability insurance does not cover your personal items – we strongly encourage you to purchase a renters insurance policy that includes coverage for your personal contents.

For dog bite liability insurance, if your carrier excludes coverage for any dog at the residence, you must obtain a separate, stand-alone dog bite liability insurance policy with at least $10,000 in liability coverage for each excluded dog.

Can I combine two $50,000 insurance policies to satisfy the $100,000 policy limit?

No. Your home must have at least one renters policy limit of $100,000 or higher.

Do you allow pets?

Yes – we love your pets! And your pets are going to love your new home, yard, and neighborhood. All pets are subject to approval, of course.