FAQs

Plex offers 24/7 communication via phone, text, email, online chat, or resident/owner portals, handling 100% of interactions with prospects, applicants, and tenants for efficiency.

A good property manager oversees day-to-day operations, including setting rental prices, tenant sourcing and screening, lease creation and enforcement, rent collection, maintenance, compliance with regulations, and evictions when necessary.

Plex starts with a free rental price analysis using market data, then collaborates with owners to set optimal prices balancing income and minimal vacancies

The Owner Portal offers 24/7 access to performance metrics, rent payments, maintenance requests, financial reports, lease documents, and more for full transparency.

Services cover rent collection with direct deposits, 24/7 maintenance coordination, tenant communication, lease enforcement, inspections, compliance, and eviction support

Plex uses a vetted vendor network for 24/7 emergency repairs and tenant requests, with owners approving work; regular inspections and HVAC programs reduce issues and costs.

Plex offers a tenant placement warranty; if a tenant defaults, Plex replaces them at no extra cost.

Placement starts within 24 hours of listing on top sites, with screenings, digital leases, and move-ins averaging a few weeks; includes inspections and warranties.

Secure same-day self-guided showings via lockboxes, plus 3D virtual tours for 24-hour open houses.

Same day processing with income, credit, and background verification, plus recommendations via a scoring system.